Modern Rosh Hashanah Seder Plate

Akilov Design offers two shipping options: Standard Shipping with a processing time of 1-3 days and a delivery time of 7-14 days, and Express Shipping with a processing time of 1-2 days and a delivery time of 3-7 days. Orders may incur local taxes and import duties, and are dispatched via carriers like DHL, USPS, UPS, and FedEx. The team is ready to assist with any shipment issues. For more details and contact information, Click Here.

Akilov Design's Return & Exchange Policy allows returns and exchanges within 30 days, with items needing to be in new condition and original packaging. Original shipping charges are non-refundable, and customers cover return shipping. Customized items, items marked as non-returnable, and gift cards are not eligible for return. International orders are final sale. Gift returns are issued as store credit. Online purchases can be returned in-store for credit. To return a product, contact Customer Service for an RMA number and include the original packing slip.

Customers are responsible for return shipping costs, unless due to a defect. Refunds are issued to the original payment method upon item inspection. For more details and to start the return process, Click Here.

• Regular Cleaning: Use a soft cloth with mild dish soap and warm water. Avoid abrasive materials and harsh chemicals.
• Rinse Thoroughly: Ensure all soap residue is removed to avoid marks.
• Immediate Drying: Dry with a soft towel to prevent water spots.
• Avoid Harsh Chemicals: No strong alkaline/acidic cleaners, chlorine, or bleach.
• Careful Handling: Avoid scratches; use wooden or silicone utensils with kitchenware.
• Proper Storage: Store in a dry place; use a cloth between stacked items.
• Occasional Polishing: Use a non-abrasive metal polish suitable for anodized aluminum.
• Avoid High Heat: Prevents discoloration.
• Repair Scratches: Use a specialized anodized aluminum touch-up pen.

For more detailed information, Click Here.

Akilov Design offers a one-year warranty covering manufacturing and material defects. Key points:

Duration: One year from product delivery.

Coverage: Manufacturing and material quality defects.

Reporting: Email defects with warranty certificate, product photo, and invoice.

Solution: Possible replacement or repair within 14 business days.

Exclusions: Misuse, force majeure, unauthorized repairs, natural damages.

Liability: Limited to the warranty scope.

Usage: Products intended for artistic use, not consumption.

For full warranty details, Click Here.